Terms of service

TERMS OF SERVICE

Sport Couture Distribution, LLC Last updated: October 16, 2026

Thank you for choosing Sport Couture Distribution. These Terms of Service ("Terms") apply to every purchase made from us, whether you're buying a single leotard online or outfitting an entire team. They are organized in three parts:

  • Part A: General Terms apply to all orders.
  • Part B: Online and Retail Orders apply to in-stock and pre-order purchases made through our online store.
  • Part C: Team and Custom Orders apply to team, club and specially manufactured orders.

By placing an order, you agree to these Terms. If anything in Part B or Part C differs from Part A, the more specific part applies to that order.

PART A: GENERAL TERMS

1. Who We Are Sport Couture Distribution, LLC ("we," "us," "our") is a Connecticut company that offers gymnastics leotards and apparel by Moreau of France, including the Ashley x Moreau Passport Collection. Orders ship from our studio at 13 Francis J Clarke Cir, Ste D, Bethel, CT 06801, USA.

2. Prices

  • Prices are listed in US dollars (USD) unless your local currency is shown at checkout.
  • Prices do not include shipping, import duties or local taxes unless stated otherwise at checkout.
  • We may update prices at any time. The price that applies to your order is the price confirmed at checkout (for online orders) or in your written order confirmation (for team and custom orders).
  • If an item is listed at an incorrect price because of a clear error, we will contact you before shipping and give you the choice to proceed at the correct price or cancel for a full refund.

3. Payment

  • We accept the payment methods shown at checkout. Payments are processed securely through Shopify and its payment partners; we do not store your full card details.
  • Online orders, including pre-orders, are charged in full when you place your order. 
  • Payment terms for team and custom orders are described in Part C.

4. Sales Tax

  • We collect Connecticut sales tax, and sales tax in other states where we are required to, at the applicable rate shown at checkout.
  • Gyms, clubs and resellers that hold a valid resale or exemption certificate may purchase tax-exempt. Please send us a copy of your certificate before placing your order so we can apply the exemption. Tax already collected on an order placed before we receive a valid certificate may not be refundable.
  • For international orders, import duties and taxes (such as VAT or GST) are not collected by us; see Part B, Section 4.

5. Final Sale

  • All sales are final. Because our leotards are crafted in limited quantities, and many to order, we are unable to accept returns or exchanges, including for sizing or change of mind.
  • We stand fully behind the quality of every piece. If your order arrives damaged or defective, or we ship the wrong item, we will make it right. Please see Part B, Section 6 for online orders and Part C, Section 8 for team and custom orders.
  • Nothing in these Terms limits any rights you have under the law of your country that cannot be waived by agreement.

6. Materials and Care We use only high-quality fabrics from leading European suppliers. To keep your leotard looking its best, please follow the care instructions on the care card, the garment label or our website.

  • Follow the care instructions. If you don't, the fabric may change or discolor. Cosmetics and very acidic perspiration can have the same effect, especially on embellished fabrics such as powdered, metallic and holographic finishes.
  • Sublimated (printed) fabrics. These are made with great precision, but a few small printing marks may remain. We inspect every piece. A garment that ships with a small cosmetic mark has passed our inspection because the mark does not affect the overall quality of the product.
  • Metallic and laminated fabrics. Shine can fade with wear and repeated washing. Areas exposed to friction, perspiration or deodorant may lose a little of their finish over time. We recommend saving these leotards for special occasions such as competitions.
  • Pilling. Sublimated fabrics may pill when they rub against velcro or rough surfaces, especially at the lower back. This is a natural property of the fabric and cannot be completely prevented.
  • Dark and light color combinations. Wash in plenty of water on a gentle cycle to prevent colors from bleeding, and take the garment out of the machine as soon as the spin cycle ends.
  • Delicate fabrics. All of our leotards are made from special, delicate fabrics and need careful handling. We cannot accept responsibility for damage caused by care that does not follow these instructions.

7. Sizing

  • Because all sales are final, please check our size chart carefully before ordering. If you are between sizes or have any questions about fit, contact us before you order. We're happy to help.
  • Fit can vary a little depending on the cut and fabric of each style. The size chart is a reference guide, not a guarantee of fit.
  • Our garments are made in standard sizes, not made to measure, so sizing may differ slightly from one material to another.
  • For team and custom orders, fitting sets and prototypes are available to help confirm sizes (see Part C).

8. Intellectual Property

  • All content on our website, including product designs, photographs, graphics, text and logos, belongs to Sport Couture Distribution, LLC, Moreau or our licensors and is protected by intellectual property laws.
  • The Ashley x Moreau Passport Collection designs and related artwork may not be copied, reproduced or used without written permission.
  • Copying or counterfeiting our designs, including designs created for team or custom orders, may result in legal action.

9. Limitation of Liability

  • To the fullest extent permitted by law, our total liability for any claim relating to an order is limited to the amount you paid for that order.
  • We are not liable for indirect, incidental or consequential losses, or for delays or failures caused by events beyond our reasonable control (for example carrier delays, customs holds, severe weather or supplier disruptions).
  • Nothing in these Terms excludes liability that cannot legally be excluded.

10. Governing Law These Terms are governed by the laws of the State of Connecticut, USA, without regard to its conflict-of-law rules. Any dispute will be handled by the state or federal courts located in Connecticut, unless the law of your country requires otherwise.

11. Changes to These Terms We may update these Terms from time to time. The version posted at the time of your order applies to that order.

12. Contact Us We're always happy to help with sizing, orders or care questions.

  • Email: ashley@sportcouturedistribution.com
  • Phone: (203)-768-0188
  • Mail: Sport Couture Distribution, LLC, 13 Francis J Clarke Cir, Ste D, Bethel, CT 06801, USA

PART B: ONLINE AND RETAIL ORDERS

1. Order Confirmation

  • After you place an order, you'll receive an email confirming that we received it. This email is not our acceptance of the order. We accept your order when we ship it (or, for pre-orders, when we confirm your pre-order).
  • We may decline or cancel an order, for example if an item is unavailable or a pricing error occurs. If we do, we will refund any amount you paid in full.
  • Please check your shipping address before completing checkout. We cannot be responsible for orders sent to an address that was entered incorrectly.

2. Pre-Orders

  • Pre-order items, including the Ashley x Moreau Passport Collection ($75 USD retail), are expected to ship in mid-December 2026, for both US and international orders.
  • Pre-order ship dates are our best estimate based on production at Moreau. If the expected date changes, we will email you promptly with the new estimate. You may then choose to keep your pre-order or cancel it for a full refund.
  • If an order includes both pre-order and in-stock items, the whole order will ship together when the pre-order items are ready unless we tell you otherwise.

3. Shipping

  • Shipping rates, processing times and delivery estimates are described in our Shipping Policy and shown at checkout.
  • Once your order ships, you'll receive a tracking number by email.
  • Delivery times are estimates. We are not responsible for carrier delays once a package has left our studio, but we're always glad to help you follow up with the carrier.

4. International Orders: Duties and Taxes

  • International orders ship Delivered Duties Unpaid (DDU). Import duties, VAT/GST and any carrier handling or brokerage fees are set by the destination country, are not included in our prices or shipping charges, and are payable by the recipient on delivery.
  • If a package is refused or left unclaimed because duties or taxes were not paid, we cannot refund shipping, duties, taxes or return charges. When the package comes back to us, we'll contact you to discuss your options.

5. All Sales Final All online and retail purchases are final sale. We are unable to accept returns or exchanges, including for sizing or change of mind. Please check our size chart before ordering, and contact us with any fit questions. We are happy to help you choose. The only exceptions are the cases described in Section 6 below.

6. Damaged, Defective or Incorrect Items We inspect every piece before it leaves our studio. If something isn't right when your order arrives, we'll take care of it.

  • Please contact us within 7 days of delivery if your item arrived damaged, has a manufacturing defect, or is not the item you ordered.
  • Include your order number and clear photos showing the whole item, a close-up of the issue, and the inside label.
  • Please do not wear or wash the item while we review your claim.
  • Once we confirm the issue, we will repair, replace or refund the item at our discretion and cover any shipping costs involved.
  • Normal wear and the fabric characteristics described in Part A, Section 6 (such as small sublimation marks, pilling from velcro, or a gradual loss of shine on metallic fabrics) are not considered defects.

7. Lost or Undelivered Packages

  • If your tracking hasn't updated for 10 business days, or shows your package as delivered but you haven't received it, please contact us within 14 days of the estimated delivery date.
  • Please first check with neighbors, your building's mailroom and your local post office, since packages often turn up within a day or two.
  • We will open a claim with the carrier for you. If the carrier confirms the package is lost, we will send a replacement (subject to availability) or issue a refund.
  • We are not responsible for packages confirmed delivered to the address entered at checkout, or for packages held, delayed or returned by customs because duties or taxes were not paid.

PART C: TEAM AND CUSTOM ORDERS

1. Placing an Order

  • Team and custom orders are placed in writing. By placing a written order, the customer agrees to the sale, delivery and payment conditions in these Terms.
  • To confirm the order, the customer signs the Approval Form on the Proof of Approval (POA) for the chosen model, and in doing so accepts contractual responsibility for the order as shown on the POA.
  • Each special order requires a minimum of 2 pieces.

2. Custom Items Are Final Specially manufactured items cannot be returned or exchanged, including for sizing. The only exception is a quality issue confirmed and acknowledged by Moreau and Sport Couture Distribution (see Section 8).

3. Sizing and Fitting Sets

  • Please use our size chart as a reference. Fit also depends on the cut and fabrics chosen.
  • We are happy to send a fitting set on request, subject to available stock.
  • Custom garments are made in standard sizes, not made to measure, so sizing may vary slightly with the materials used. We cannot replace or exchange items ordered in sizes that do not fit, so we recommend confirming sizes with a fitting set or prototype first.

4. Prototypes

  • On request, we will make a prototype in your chosen colors and size, based on a price quote.
  • Because our leotards are made in standard sizes and some material combinations affect the cut, we cannot guarantee the exact size of the finished leotard. To reduce this risk, we recommend ordering a prototype first and using it as the reference for your final order.
  • Up to two prototypes can be made per project. One prototype may be returned for credit if it is sent back within one month. The other prototype is charged and cannot be returned or exchanged.

5. Replenishment You can order more pieces later, for example for new team members, as long as the original fabric is still available. We cannot guarantee our suppliers' ranges. If a fabric is discontinued, we will suggest a similar fabric for the same model.

6. Delivery Time

  • Delivery takes 6 to 8 weeks from receipt of the order, once full payment has been received.
  • All orders ship with our approved carriers.
  • Delivery delays do not entitle the customer to cancel the order, claim compensation or withhold payment.

7. Payment Terms

  • Full payment (100%) is due when you receive the written order confirmation. Production begins once payment has been received.
  • If payment is still outstanding after a third reminder, we may refer the account to a debt collection agency. Any resulting collection fees are the customer's responsibility.

8. After-Sales Service and Warranty We recommend checking every piece as soon as your order arrives. If you need to report an issue, please contact our customer service team or your representative and include:

  • The purchase date, customer number, invoice number and number of pieces affected.
  • Whether the product has been worn and/or washed.
  • A photo of the whole product, a clear close-up of the issue and a photo of the inside label.

The following are covered under warranty, starting from the delivery date:

  • Rhinestones: 6 months, as assessed by Moreau.
  • Seams: 3 months for minor damage (unsewn edging, a small opening or a loose thread) without intensive use, at Moreau's discretion.

If customer service confirms that a claim is covered by the warranty, we will arrange the return and reshipment of the goods at our expense. Otherwise, these costs are the customer's responsibility. We cannot accept claims or returned items after the warranty period ends. Damage caused by care that does not follow the instructions in Part A, Section 6 is not covered.

9. Retention of Ownership Delivered goods remain the property of Sport Couture Distribution, LLC until the invoice has been paid in full.